Customer service training offered

    Business owners, do your employees provide good service to your customers?  Your employees can make or break your business if they don’t. We have a solution. The Jackskon County Chamber of Commerce will host a Texas Friendly Customer Service workshop on Thursday, Aug. 14 from 9 a.m. to noon at the Chamber.
    Provided through UHV Small Business Development and Texas A&M AgriLife Extension, Texas Friendly customer service workshops teach participants how to manage and enhance the delivery of quality customer service. Texas Friendly focuses on six hospitality habits necessary for quality customer service: 1) make a good first impression, 2) know your job, 3) know your community, 4) communicate clearly, 5) handle problems effectively, and 6) make a good last impression. Other topics emphasized include business etiquette, phone courtesy, working with difficult people, handling complaints, cultural etiquette, and communication.
    Class size is limited to 20 participants and pre-registration is required. The cost is $10 per person. Refreshments will be provided. Call the Chamber at 782-7146 by Monday, Aug. 14 with the number of employees that will be attending.
    Don’t miss this opportunity to help your employees provide better customer service.